Use an A record instead of a CNAME to connect a domain to Super

Use an A record instead of a CNAME to connect a domain to Super

If CNAME records don't work as expected for you (as is the case with some registrars like Namecheap or Bluehost), then using an A record should work better. We're using GoDaddy here as an example, but any domain registrar will do.

1. Login to your domain registrar.

2. In your domain list, select the DNS button on the domain you want to connect.

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3. In the DNS records list, click the ADD button. (Or edit the A record if you have one already with the same Name)

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4. Select A as the record type.

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5. Enter these values:

Type: A Host: @ (or your desired subdomain) Points to: 52.204.156.235 TTL: Custom (600 seconds)

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Important: If you already have an A record with a host of @, then edit that one with the correct values instead of creating another one.

Hit save, and you're done! Your site should be up in about 10 minutes. You may have an old version of your site cached, so please try in incognito mode, or in a different browser before sending us a message. If things still aren't working, give us a shout through live chat or email.